24/7 fully manned every day of the year including during Hurricane and other disaster situations. The JNAP NOC is central to the success of our business. Based upon core principals of customer service and responsiveness we cannot be matched for 24/7/365 consistency of customer support activities.

Network Operations

Monitoring of Networks for performance. Monitor Servers, SANs and Customer IT Equipment. Managed Services for Customer equipment and services.

Secure facility with highly restricted access.

Performance improvement Fault diagnostics Technical assistance Design and implementation services.

Situation management, liaison and control of field operations.